FAQs

What to Know Before You Go

Learn more about the Butterfly House & Aquarium with answers to some of your frequently asked questions.

FAQs

What rules should I know before visiting?

In accordance with federal USDA regulations, the following rules are in place for the safety of our animals:

  • No strollers
  • No outerwear, including hooded sweatshirts, jackets, and cardigans
  • No hats
  • No food, snacks, gum, or drinks
  • No sippy cups, bottles, or closed containers, except for water
  • No large purses, backpacks, diaper bags, or baby carriers
  • Age 17 & under must be accompanied by an adult for entry into the facility
Can I bring my dog into the facility?
In accordance with the Americans with Disabilities Act, only working trained service animals are permitted within the facility. Pets, exotic species, therapy animals, and emotional-support animals are not permitted. Due to the lack of physical barriers between collection animals and service animals, trained service animals are restricted from the Butterfly Conservatory.
Why are the facility rules in place?
The Butterfly House & Aquarium holds a USDA APHIS permit to display exotic butterflies in our Conservatory. Because these butterflies are non-native, the Butterfly House & Aquarium undergoes rigorous inspections to maintain the permit. The Animal and Plant Health Inspection Service (APHIS) protects the health of US agriculture and natural resources against invasive species. All of our rules are determined by the USDA and help ensure the non-native butterflies do not escape the Butterfly House & Aquarium facility.
When should I arrive?

We are open 10:00am to 4:00pm daily, with the last admission at 3:30pm. We recommend arriving by 3:00pm to ensure you have at least one hour to view the exhibits. The building clears at 4:00pm.

If you have a group reservation, try to arrive 5 minutes before the start of your tour so we may check you in.

Will you stay open throughout the expansion?
Yes, we will be able to remain open throughout our expansion. Construction dates are yet to be determined.
How will the exhibits change with the expansion?
The 2022 expansion will grow the building from 11,000 square feet to approximately 27,000 square feet. We will add more aquarium exhibits, as well as a classroom for educational programming.
BHA19 Exhibit Map

Exhibit Map

Explore the aquarium and butterfly house as you learn about ocean conservation in this unique destination for family entertainment.

Still Have Questions?

Learn more about your visit, or reach out to our team.