FAQs
What to Know Before You Go
Learn more about the Butterfly House & Aquarium with answers to some of your frequently asked questions.
FAQs
What rules should I know before visiting?
- Please use our outdoor stroller parking due to limited space in our building. For special accommodations, please see our admissions desk upon arrival.
- Food, snacks, gum, and drinks can harm the animals and are not allowed with the aquariums or butterflies.
- Age 17 & under must be accompanied by an adult for entry into the facility.
Can I bring my dog into the facility?
In accordance with the Americans with Disabilities Act (ADA), only working trained service animals are permitted within the facility. Pets, exotic species, therapy animals, and emotional-support animals are not permitted.
The ADA does require service animals to be always under the control of the handler. Service animals who attempt to chase or bark at the turtles or quail will be required to leave the Conservatory. Refunds will not be issued for tickets if you are asked to leave the premises.
The ADA does require service animals to be always under the control of the handler. Service animals who attempt to chase or bark at the turtles or quail will be required to leave the Conservatory. Refunds will not be issued for tickets if you are asked to leave the premises.
When should I arrive?
We are open 10:00am to 4:00pm daily, with the last admission at 3:30pm. We recommend arriving by 3:00pm to ensure you have at least one hour to view the exhibits. The building clears at 4:00pm.
If you have a group reservation, try to arrive 5 minutes before the start of your tour so we may check you in.
Exhibit Map
Explore the aquarium and butterfly house as you learn about ocean conservation in this unique destination for family entertainment.
Still Have Questions?
Learn more about your visit, or reach out to our team.