Admission & Hours
Due to high volumes of guests, online reservations are REQUIRED on Fridays, Saturdays, and Sundays. Available tickets are limited.
We highly recommend booking online to guarantee admittance Monday through Thursday. Please reserve your space below.
*Plus 9% sales tax
10 AM - 4 PM
*Last entry at 3:30, building clears at 4:00
Due to high volumes of guests and the need to provide a safe facility, please note:
Reservations are REQUIRED on Fridays, Saturdays, and Sundays.*
*Available tickets are limited.
*All members of your party must be included on your reservation time.
*Only those included on your reservation will be admitted into the building.
We strongly recommend booking online in advance
to guarantee admittance Monday through Thursday.
Walk-ins will be admitted Monday through Thursday as space allows
(at a maximum of 50% building occupancy).
Guests age 6 and up are strongly requested to wear face coverings when in the facility.
MEMBERS: Use promo code MEMBER for your free admission. You will be required to provide your membership card & photo ID when you check in for your visit.
Trouble booking your entire group? If the reservation page is not allowing you to book your entire party, there are not enough open slots available at that time for your full group. Please select a different time that allows you to book your entire party so all individuals in your group are accounted for on one reservation time.
We are only able to admit the number of individuals that are included on your reservation. No exceptions can be made due to building capacity limitations.
Closed Thanksgiving Day, Christmas Eve, & Christmas Day.
* Last entry at 3:30 PM.
No outside food or drinks are permitted in the facility. Water is acceptable.
To meet USDA requirements for the safety of our animals, no strollers* are allowed within the facility.
*We are happy to accommodate strollers and wheelchairs required to meet medical needs.
Children under 13 years old must be accompanied by an adult at all times.